Primehide Leather takes great pride in the design and craftsmanship of all its products. We seek to use only the finest materials and the highest manufacturing standards.
In the unlikely event that a Primehide product does not match up to our high standards, we will try our hardest to address the problem. Our Handbags, Small Leather Goods, Travel Bags and Accessories, carry a 12-month warranty from the original date of purchase. If within this period you find fault with your product, we offer a repair or replacement service.
Our leather, as with all-natural materials, will occasionally have unique characteristics such as small scars, creases, and variations in the colour which are not considered defects. Warranty covers you against defects in material or workmanship. This warranty is void if the leather product has been damaged by accident, negligence, unauthorised service, or other factors not due to defects in materials or workmanship, or a valid proof of purchase is not included.
See link below for further details regarding our returns policy.