To create a trade account, visit our website and click on 'Trade Account Registration.'Fill in the required details, and our team will review your application. Once approved, you’ll receive access to trade pricing and exclusive offers.

Yes, we ship worldwide. Shipping costs and delivery times vary based on the destination. Please check ourShipping Policyfor detailed information.

We offer no minimum order quantity. This is to support small businesses that are registered traders.

Yes, we offer a simple 3-step process forcorporate gifting. You can customise a product from our stock with your logo or branding.Contact usfor more details.

Yes, we offer a simple 3-step process forcustom branding. You can customise a product from our stock with your logo or branding.Contact usfor more details.

We accept most major credit and debit cards, bank transfers, and PayPal. Trade customers may also apply for 30 day credit terms, subject to approval.

Returns and exchanges are accepted within 14 days of delivery if the items are unused and in their original condition. Custom-branded products are non-returnable. Please refer to our Returns Policy for further details.

Once your order is dispatched, you will receive a tracking number via email. You can use this to track your shipment in real-time.

Yes, all PRIMEHIDE leather products come with a one-year warranty against manufacturing defects. If you experience any issues, please contact our customer service team.

You can reach our customer support team via email atsales@primehidetrade.co.ukor call us at0207 993 5451. Our working hours are Monday to Friday 9 AM - 5 PM.

Yes, our showroom is open to trade customers by appointment only. Pleasecontact usto schedule a visit.